H.E.A.R.T
Healthcare Earned Advanced Rebate Tracking
Every rebate dollar you earned, tracked to the contract line.
Rebate agreements live in spreadsheets, tiers are checked after the period closes, and the near-misses are found too late to act on. H.E.A.R.T recalculates your position on every purchase and turns a shortfall into assigned work while the period is still open.
Software developer
Built by Techinquest. Distributed and implemented by Sterile Mate.
Enterprise grade
Built for a health system, not a department.
Enterprise deployment
Multi-facility, multi-entity rollouts across a whole health system, not a single department tool.
Enterprise security
SSO with Entra ID, MFA, role-based access and immutable audit logs on every record.
Enterprise integration
Reads the system of record you already run — Workday, Oracle, Infor, SAP or Dynamics 365.
Enterprise support
Implementation, configuration and training delivered with Techinquest's engineering team.
What is in the box
Top features
Live tier monitoring
Position recalculated on every purchase, so near-misses surface while the period is still open.
Five alert types
Near-miss, shortfall, variance, expiry and overdue — each with dollars, days and a named owner.
Rebate & contract tracking
Every agreement, tier table and deadline in one governed system rather than a spreadsheet.
Tasks & audit trail
Alerts become assigned work with escalation paths and a complete, exportable history.
Analytics & dashboards
Board-ready views that drill from the region down to the individual contract line.
Supplier dispute portal
Disputes resolved where the supplier can answer, with dollars assigned to the right department.
Where it works
From the floor to the boardroom.
H.E.A.R.T is not a finance tool bolted on at the end. It follows the same chain your people already work in — and closes the gap between what happens on the floor and what leadership is told.
The quarterly review
Leadership asks what was earned. The answer arrives from a spreadsheet nobody can defend line by line.
The reconciliation
Earned, accrued and received rarely agree. Finding the gap after the period closes means finding it too late.
Where the tier moves
Every requisition on the floor shifts the position. H.E.A.R.T recalculates it the moment the purchase lands.
Where the spend is real
A rebate is only ever as good as the receiving record behind it. The dock is the first link in the audit trail.
Competencies
What the system is expected to be good at.
- 01Tier and threshold modelling across multi-year agreements
- 02Variance detection between earned, accrued and received
- 03Period-close reconciliation with a defensible audit trail
- 04Escalation ownership mapped to your finance structure
- 05Executive reporting from system down to contract line
Who it is for
The people who sign off on it.
Licensing is quoted per health system after a scoping call, based on facilities and modules. Ask for the walkthrough first — the numbers follow the scope, not the other way round.
On the back of the box
Printed on the back
Live tier monitoring
Your position against every tier is recalculated on each purchase, so a near-miss surfaces while the quarter is still open and can still be acted on.
Five alert types
Near-miss, shortfall, variance, expiry and overdue. Each one carries the dollars at stake, the days remaining and the name of the person who owns it.
Full audit trail
Every calculation, alert, task and supplier response is retained and exportable, so the rebate file holds up in front of internal audit.
System requirements
- Deployment
- Cloud SaaS hosted on AWS. No on-premise server, no desktop install.
- Browser
- Current Chrome, Edge, Safari or Firefox. No plug-ins required.
- Devices
- Desktop, laptop, iPad and iPhone. Responsive to the device in hand.
- Identity
- SSO via Microsoft Entra ID with MFA. Role-based access control.
- Data source
- Workday, Oracle, Infor, SAP or Dynamics 365. No EHR integration required.
- Network
- Standard HTTPS over port 443. No inbound firewall changes.
- Security
- Encrypted in transit and at rest, with immutable audit logging.
- Implementation
- Configured and trained with the Techinquest engineering team.
Compatibility
It fits what you already run.
Runs in the browser
Cloud SaaS on AWS. Nothing to install, no servers to rack, no desktop client.
Every device, same experience
Desktop, laptop, iPad and iPhone — the interface follows the user.
Reads your ERP, not your EHR
Fed from Workday, Oracle, Infor, SAP or Dynamics 365, where purchases, invoices and remittances live. No Epic integration required.
SSO with Entra ID and MFA
Role-based access that mirrors how your finance team is already structured.
Encrypted in transit and at rest
Secured data stores with immutable audit logs.
Runs alongside your GPO
No membership change, no contract migration, no rip and replace.
Implementation kit
What your team is handed at kickoff.
Nothing ships in a box, but the kickoff is still a handover. This is what your team receives in the first session, and what we are accountable for delivering before go-live.
First deliverable · H.E.A.R.T
Your agreement library, loaded
We load every rebate agreement, tier table and deadline you hand over, then reconcile your last closed period inside the system so you can see the current position on day one.
01
Scoping and configuration workbook
The facilities, entities, modules and approval structure we are configuring, written down and signed off before anything is built.
02
Integration specification
The exact fields we read from your ERP, the extract schedule and who owns it on each side. Reviewed with your IT team, not around them.
03
Named implementation lead
One engineer from Techinquest who runs your build, attends your calls and stays through go-live. Not a ticket queue.
04
Role and access matrix
Every role mapped to your Entra ID groups, so access mirrors how your organisation is already structured on day one.
05
Configured test environment
Your own environment loaded with your data, so the team validates against real records before anything goes live.
06
Role-based training
Separate sessions for administrators, day-to-day users and your supplier-facing staff, delivered live and recorded for the people who join later.
07
Go-live runbook and hypercare
A dated cutover plan with owners, followed by a defined hypercare window with direct access to the engineering team.
08
Quarterly review cadence
A standing review of what the system found, what it is worth and what to tune next. The handover does not end at go-live.
Request a walkthrough
See H.E.A.R.T against your own numbers.
A working session with the Techinquest engineering team, scoped to your facilities and the systems you already run. We will show the product, not slides.
Built by Techinquest. Distributed and implemented by Sterile Mate.
