IMS
Implant Management System
Bill-only implant procedures, priced to contract before the invoice lands.
Bill-only implants arrive as paperwork after the case is closed, priced off whatever the rep wrote down. IMS puts the case, the contract price and the supplier submission in one governed workflow, so the charge is checked against contract before it reaches accounts payable.
Software developer
Built by Techinquest. Distributed and implemented by Sterile Mate.
Enterprise grade
Built for a health system, not a department.
Enterprise deployment
Multi-facility, multi-entity rollouts across hospitals, clinics and departments — not a single department tool.
Enterprise security
Active Directory and SSO with Entra ID, MFA, role-based access and immutable audit logs on every record.
Enterprise integration
Reads the system of record you already run — PeopleSoft, Workday, Oracle, Infor, SAP or Dynamics 365 — with interfaces built to be swapped when the ERP changes.
Enterprise support
Project management, configuration, data migration, testing and training delivered with Techinquest's engineering team.
What is in the box
Top features
Bill-only case capture
Each implant procedure recorded with the items actually used, against the case and the surgeon.
Contract price enforcement
Lines are checked against the contracted price before the charge is accepted.
Supplier submission portal
Suppliers submit their documentation where it can be matched, not by email attachment.
Approval workflow
Product approval ahead of surgery, with the request tracked to a decision and an owner.
Vendor compliance status
Physician and vendor credential or vaccination status visible before the rep is on site.
Full chargeable audit trail
Every line, approval and price exception retained and exportable for audit.
Where it works
From the floor to the boardroom.
IMS is not a finance tool bolted on at the end. It follows the same chain your people already work in — and closes the gap between what happens on the floor and what leadership is told.
In the room
The implant goes in. What it costs is decided by whatever the rep writes down, and nobody in the room is checking a contract.
At receiving
Bill-only stock arrives with the case, not against a purchase order. Without capture at the door there is nothing to match the invoice to.
In the supply room
Consignment trays, loaner sets and what the rep left behind. IMS keeps the record of what was used and what was returned.
At value analysis
The committee approves the product. IMS is where that approval is recorded, enforced at the price and proven afterwards.
Competencies
What the system is expected to be good at.
- 01Case-level implant capture tied to the surgical schedule
- 02Contract price validation before accounts payable sees the charge
- 03Supplier-side submission with matching and exception handling
- 04Pre-surgical product approval with named accountability
- 05Credential and compliance gating for vendor site access
Who it is for
The people who sign off on it.
Licensing is quoted per health system after a scoping call, based on facilities and modules. Ask for the walkthrough first — the numbers follow the scope, not the other way round.
On the back of the box
Printed on the back
Bill-only case capture
The implants actually used are recorded against the case and the surgeon at the point of use, not reconstructed from paperwork days later.
Contract price check
Every line is tested against the contracted price before the charge is accepted, so an off-contract figure is stopped before accounts payable ever sees it.
Supplier portal
Reps submit their documentation where it can be matched to the case, with exceptions routed to an owner instead of sitting in somebody's inbox.
System requirements
- Deployment
- Cloud SaaS hosted on AWS, with separate development, test and production environments.
- Browser
- Current Chrome, Edge, Safari or Firefox. No plug-ins required.
- Devices
- Desktop, laptop, iPad and iPhone. Responsive to the device in hand.
- Identity
- Active Directory and SSO via Microsoft Entra ID with MFA. Role-based access control.
- Data source
- PeopleSoft, Workday, Oracle, Infor, SAP or Dynamics 365 — by the ERP's own interface or scheduled secure file exchange. No EHR integration required.
- Network
- Standard HTTPS over port 443. No inbound firewall changes.
- Security
- Encrypted in transit and at rest, with immutable audit logging. HIPAA-compliant handling under a Business Associate Agreement.
- Implementation
- Configured, migrated, tested and trained with the Techinquest engineering team.
Compatibility
It fits what you already run.
Runs in the browser
Cloud SaaS on AWS, with development, test and production environments. Nothing to install, no servers to rack.
Every device, same experience
Desktop, laptop, iPad and iPhone — the interface follows the user.
Reads your ERP, not your EHR
Fed from PeopleSoft, Workday, Oracle, Infor, SAP or Dynamics 365 by the ERP's own interface or scheduled secure file exchange. No Epic integration required; a clinical interface is scoped like any other when a workflow needs one.
Active Directory and SSO
Entra ID with MFA and role-based access that mirrors how your organisation is already structured.
Encrypted in transit and at rest
Secured data stores with immutable audit logs, HIPAA-compliant under a Business Associate Agreement.
Runs alongside your GPO
No membership change, no contract migration, no rip and replace.
Implementation kit
What your team is handed at kickoff.
Nothing ships in a box, but the kickoff is still a handover. This is what your team receives in the first session, and what we are accountable for delivering before go-live.
First deliverable · IMS
Your contract price file, loaded
We load the contracted implant pricing, the approval matrix and the vendor credential list, then run a closed month of real cases through the system so you can see the exceptions it would have caught.
01
Scoping and configuration workbook
The facilities, entities, modules and approval structure we are configuring, written down and signed off before anything is built.
02
Integration specification
The exact fields we read from your ERP — PeopleSoft or any other — the extract schedule, the identity mapping and who owns each side. Reviewed with your IT team, not around them.
03
Named implementation lead
One engineer from Techinquest who runs your build, attends your calls and stays through go-live. Not a ticket queue.
04
Data migration and reconciliation plan
Item master, inventory locations and bin data imported, validated and reconciled against your own figures, with every discrepancy listed and resolved before go-live.
05
Configured dev, test and production environments
Your own environments loaded with your migrated data, so unit, system, integration and user acceptance testing all run against real records before go-live.
06
Role-based training, onsite and virtual
Separate sessions for supply chain staff, clinical users, system administrators and IT support — delivered live, recorded, and left behind as reusable material for future onboarding.
07
Go-live runbook and hypercare
A dated cutover plan with owners, followed by a defined hypercare window with direct access to the engineering team.
08
Quarterly review cadence
A standing review of what the system found, what it is worth and what to tune next. The handover does not end at go-live.
Bill-only implant spend, managed end to end.
IMS manages the procedure end to end: the case, the implants used, the tray that came in, and the contract price each line must honour. Suppliers submit in the portal, so what reaches your ERP is already contract-validated — which is exactly the clean data H.E.A.R.T needs.
- Contract compliance enforced at the line, before the invoice is accepted
- Suppliers submit implant usage and pricing in the portal, not by email
- Tray tracking and instrument sets tied to the case and the location
- Case-level visibility into implant usage, cost and status
- Audit-ready history on every implant, every case, every adjustment
Why IMS and H.E.A.R.T run together
IMS validates bill-only spend at the line before it is accepted. That validated spend is what flows into your ERP — and H.E.A.R.T reads the ERP. So the rebate math is calculated on data that was already proven correct, rather than on whatever the invoice happened to say.
See it in the platform walkthroughRequest a walkthrough
See IMS against your own numbers.
A working session with the Techinquest engineering team, scoped to your facilities and the systems you already run. We will show the product, not slides.
Built by Techinquest. Distributed and implemented by Sterile Mate.
